Here is one example of a letter to my broker John Jones:

Dear Mr. Jones:

I recently had the pleasure of working with one of your realtors, Rick Mauch, and I wanted to write and let you know how pleased my family and I were with that experience.

My family and I contacted Rick because we were interested in leasing a condo at Optima Camelview near Scottsdale Fashion Square Mall, and we'd found a web page that Rick maintained specifically for that purpose.  That web page was extremely helpful to us as were trying to get a handle on what the community was like, lease prices, condo availability, etc.  Rick was happy to help us view available units, and extremely patient with us while we were doing so.  We found Rick to be extremely knowledgable about Optima Camelview and the areas around it, and expert in matters involving lease negotiations.  His outstanding experience and knowledge, calm demeanor and patience certainly helped to make the time that it took to complete the entire process much less stressful for my family and me.  When you combine all of that with the fact that Rick is also just a very nice person, I know we could not have made a better choice of a realtor to meet our needs.  I'm sure you already realize what a great realtor Rick Mauch is, and how lucky you are to have him as a part of your organization.
 

If you'd like to contact me regarding anything I've discussed here, please feel free to write back, or to call me at 480-580-1736.